FAQ's
Once you place an order for a base item, we’ll contact you to discuss your design preferences. After finalising the details, our team will create your personalised piece and ship it directly to you.
Typically, it takes 1-2 weeks from the time we finalise your design to when you receive your custom piece. We’ll keep you updated throughout the process.
No problem! Simply fill out our form [link to form], and we’ll work with you to source or create the perfect base item for your custom piece
Yes! We guarantee the perfect fit. If adjustments are needed, we’ll work with you to ensure your piece is tailored exactly to your needs.
Yes! Before we begin crafting your piece, we’ll share a preview or discuss the design with you to make sure it matches your vision.
Absolutely! We specialise in renewing and repairing garments. Contact us at info@theboroboro.com to get started on giving your cherished pieces a second life.
Yes, we offer free worldwide shipping and hassle-free returns on all orders.
We work with repurposed and sustainable materials to create unique, eco-friendly pieces. Each item is crafted with care and purpose to reduce waste and promote sustainability.
Each piece comes with detailed care instructions tailored to the materials used. For additional tips, feel free to reach out to us anytime.
We accept all major credit cards, PayPal, and other secure payment options available at checkout.