Shipping + Returns.
We use Royal Mail and Hermes express delivery for most our deliveries within the UK (as well as a number of EU countries). You can expect your parcel within 2-4 business days (or 5 - 7 business days outside of the UK). When we ship the order you will receive a confirmation email with a tracking number. Please don't worry if you can't track your parcel straight away - the computers take a a few hours to catch up!
If you live outside the UK and are tracking your delivery via a Royal Mail link, please click on the red box saying continue tracking to follow it through to your local mail delivery service.
If your order does not arrive within 5 business days (or 8 business days for orders outside the UK), please contact us so that we can follow it up with the courier.
Do you have a returns policy?
Yes! We are extremely confident that you will love everything you ordered. However if you do find anything wrong with your order we have a 21-day returns policy.
Just send everything that you ordered back and we'll happily refund you as soon as we get it back!
If you need to return your BoroBoro order please email our team at email@example.com with your reason for the return and we'll sort it for you!