Frequently Asked Questions
1. What services does boroboro offer?
We offer two main services: “Made to Order,” where we create custom clothing from scratch, and “Repair and Renew,” where we provide expert alterations and repairs to breathe new life into your existing garments.
How do I place an order?
To place an order, contact us via email or WhatsApp. You can share your ideas, inspiration, or specific requirements, and our team will guide you through the process.
How do I provide my measurements?
For accurate sizing, we recommend using your most comfortable jacket, jeans, or sweatshirt as a guide. You can either text us the measurements or send a photo of the label.
Can I see examples of your previous work?
Yes! You can browse our gallery of past projects on our website to see the variety and quality of our custom creations and repair work
How long does it take to complete an order?
The timeline varies depending on the complexity of the project. We will provide you with an estimated completion date when you place your order and keep you updated throughout the process.
Do you offer consultations for custom designs?
Absolutely. We offer personalized consultations to discuss your design ideas, fabric choices, and any specific details to ensure your vision is realized perfectly.
Is there a minimum order requirement for custom pieces?
No, we cater to all orders, whether you’re looking for a single unique piece or a complete outfit.
What is your return or exchange policy?
Since all our pieces are custom-made, we cannot accept returns or exchanges. However, we are committed to ensuring your satisfaction and will work with you to make any necessary adjustments.